Broadly speaking, we manage everything related to your desktops, networks and servers. ITassist247 provides specialized SQL database monitoring, e-mail protection and management, network management, server maintenance, desktop support, performance monitoring, patching, anti-virus updates, software deployments and much more. Immeron has teams of certified engineers and technicians delivering high levels of IT support from our Network Operations Center 24 hours a day, 7days a week, 365 days a year.

Desktop Assist

• Daily verification/remediation of anti-virus & spyware updates
• Spyware/Trojan/Virus Removal
• Free Anti-Virus & Anti-Spyware Software
• Patch Management and Service Pack Installation
• Removal of Temp/Junk files
• Disk space monitoring
• Comprehensive reporting of assets

Server Assist

• 24x7x365 monitoring and remediation of servers and network devices
• Verification of anti-virus updates
• Log management
• Backup verification and remediation
• Log-on/Log-off activity verification
• Patch Management and Service Pack installation
• Spyware/Trojan/Virus detection and removal
• Includes Anti-Virus & Anti-Spyware Software
• Preventive Maintenance (Microsoft Exchange, SQL, Active Directory)

Comprehensive ITassist247 Reports

• Executive Summary Report (Included)
• Generated every week and month or on-demand
• Preventative maintenance report
• Hot fix deployment report
• Network vulnerability assessment report
• Server and device health report
• Server and device availability report
• Asset summary and change report